Refund policy

30-Day Returns

You may request a return within 30 days of delivery. To be eligible, the item must be unused, in the condition received, and returned with its original packaging and proof of purchase.

How to Start a Return

Please use our Contact Us page and include your order number, the item you wish to return, and the reason for the request. If approved, we will provide return instructions and the applicable return address. Items sent back without prior approval may not be accepted.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us within 48 hours of delivery with your order number and clear photos so we can review the issue and make it right.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable unless required by applicable law.

Exceptions

We cannot accept used items, items damaged after delivery, gift cards, or products marked as final sale or non-returnable. If you are unsure whether your item qualifies, contact us before sending it back.

Exchanges

The fastest way to exchange an item is to complete an approved return and place a new order for the preferred item.

Refunds

Once the returned item has been received and inspected, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund.